Store Policy
Customer Care
We want you to be thrilled with your purchase. That's why if you're not content with the item you've purchased, we'll gladly exchange the item with another that's of equal value.
Please inform us within 2 weeks from the date you made your purchase, of your intent to make an exchange by email, so that we can start the exchange process. Click on email to begin info@leeandlo.biz
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We're known for our custom orders and our multi-unit orders. These multi-unit orders are ones where our clients need pieces in a sizable amount for Bridesmaids, Baby Shower gifts/favors, and even wedding jewelry for the MOH, MOB, etc.
Here we'll need our clients to email us with their ideas so that we may bring them to life.
When working through these details, you will be priced in a bundle, helping you save a bit and get the dream pieces you've always wanted for your big day! To begin, please click on this email info@leeandlo.biz
PRoDUCT Care
Please take notice of those items that have specific CARE INSTRUCTIONS noted within there item section. We would like to stress that items that are 14k or 18k Gold Plated have special care needs. The item will last longer if you don't spray perfume on it, or any alcohol bases. Lotions are also not friendly with these metals. Silver plated can take these harsh chemicals better, but it's still not a good idea.
Privacy & Safety
Your email and private information will not be shared with any other party. Your email is for our use only to provide you purchase updates, events that we're introducing, or new collections being launched. And even with that, we won't bombard you with lots of emails, we're not in that type of business.
Third party banking is only used to verify your payments once you've made your purchase, and that's only with your own bank. We don't store your full information to begin with.
Your privacy is of the highest importance to our business, so we take great care in making sure you're safe and you feel comfortable shopping with us.
Wholesale Inquiries
Lee&Lo Handmade accepts wholesale orders.
Please contact us at info@leeandlo.biz so that we can send you our current/moving Line Sheet and get our partnership with you set up.
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We've also partnered with FAIRE, offering wholesale shopping of almost all our handmade pieces.
https://leeandlohandmade.faire.com/user/sign-up
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It's an honor to have our pieces in your stores, thank you to those that have reached out to us and thank you to those that have pieces of our collections as part of your stores.
Payment Methods
- Credit / Debit Cards
- PAYPAL